FA99 believes gaming should be a source of enjoyment, not stress. We want you to stay in control, have fun, and play safely at all times.
Responsible gaming means playing on your own terms — when you want, always in control. Play when you can afford to, stop when you can't. Play to have fun, not to escape stress or chase losses.
Many people in Bangladesh enjoy online gaming as entertainment. Every member who joins FA99 matters to us — which is why we do not just offer games, we make sure you are protected.
Gaming becomes a problem when it stops being fun — when it strains your relationships, your work, or your finances. FA99 is committed to making sure that never happens.
Keep in Mind: Gaming is a form of entertainment, not a source of income. Set a budget, stick to your limits, and make time for family.
On FA99, you decide how much you can deposit daily, weekly, or monthly. Decreasing the limit takes effect immediately; increasing it requires a 72-hour waiting period.
Set a time limit for each gaming session. Once the time is up, FA99 will suggest you take a break. You can also set how many hours per day you want to play.
Taking a break now and then is a healthy habit. At FA99, you can set a cooling-off period from 24 hours up to 6 months, during which your account will be paused.
If you feel you're losing control of your gaming, you can apply for a permanent or long-term self-exclusion at FA99. Contact support to suspend your account for anywhere from 6 months to 5 years.
At regular intervals, FA99 will remind you how long you have been playing and how much you have spent. This keeps you informed and in control.
If you ever run into trouble, contact FA99 support at any time. Our Bangla-speaking team is always ready to help with responsible gaming.
Millions of people enjoy gaming on FA99 every day. But for some, gambling can become a problem. This is not a personal weakness — it is a health issue, and there is help available.
Problem gambling is when gaming starts to negatively affect your daily life, relationships, or financial situation. It develops gradually, so it is important to stay alert early on.
Many platforms focus solely on keeping you playing as long as possible. FA99 is different. We want our members to stay happy with us for the long run — and that means keeping them healthy and well.
FA99's responsible gaming policy is not just words on paper. Our support team is trained, our platform has built-in protective tools, and we proactively reach out to members if we notice signs of problem gambling.
A few simple habits are all it takes to keep gaming enjoyable:
Decide in advance how much BDT you're willing to spend on gaming each week — an amount you can afford to lose without it affecting your daily life.
Every game has wins and losses. Chasing losses by playing more often leads to bigger losses.
Take regular breaks instead of playing for hours on end. Get up, walk around, drink some water. Come back to the game with a fresh mind.
Gaming can never replace family time. Family first, entertainment second.
There's nothing to be ashamed of. Reach out to FA99 support — we're here to help, not to judge.
You are spending beyond your budget but cannot stop.
You are placing bigger bets to chase losses after a losing streak.
You're hiding your gaming from family or friends.
Feeling restless, irritable, or on edge when you're not gaming.
Gaming is affecting your work, family, or studies.
You're borrowing money or dipping into savings to cover gaming costs.
You keep telling yourself "one more win and I'll stop" — but you never do.
You've developed a habit of turning to gaming when you're feeling down.
If you notice 3 or more of the above signs, please contact FA99 support. We're ready to help.
Strictly prohibited for users under 18. Age verification is active.
Members can view the full history of every bet and transaction. No hidden information.
FA99 regularly provides members with information on responsible gaming.
FA99 never pressures members to place bigger bets or make larger deposits.
Go to Account Settings and click on "Deposit Limit". Set your daily, weekly, or monthly limit. Changes take effect immediately.
Once you reach a set loss amount, gaming will automatically stop. This tool protects you from further losses.
Take a break from 24 hours up to 6 months. Your account stays active during this time, but you won't be able to play any games.
Contact support to suspend your account for 6 months to 5 years. It cannot be reopened during this period.
A pop-up reminder will appear every 30, 60, or 90 minutes showing how long you've been playing and how much you've spent.
Set a maximum session length. You will be automatically logged out when the time is up.
View your full gaming history — how many days, how many hours, and how much you've spent. Transparency is the best protection.
You'll get a notification when your balance drops below a set threshold — so you're always aware if you're spending more than usual.
These tools are available in your account settings, or contact FA99 support chat and we'll set them up for you right away.
Answer the questions below honestly. This is just for you — nothing is recorded.
We're here for you — not just for the game, but for your wellbeing. Join FA99 and enjoy a safer gaming experience.