FA99 Privacy Policy — your data is safe with us

01Introduction — Why This Privacy Policy Exists

FA99 (fa99.ws) is an online gaming and Sports Betting platform based in Bangladesh. We understand that your personal information is highly sensitive — which is why, from the moment you join FA99, we take every possible measure to protect it.

This Privacy Policy clearly sets out — what information FA99 collects, why it is collected, how it is used, and how long it is retained. By using FA99, you agree to this policy.

02What Data FA99 Collects

FA99 collects two types of data — information members provide directly, and data generated automatically during use.

Information Provided Directly

Automatically Collected Data

• IP Address: Used for security and fraud prevention purposes.
• Device Information: Device model and operating system — used to optimize your gaming experience.
• Browser Information: To display the site correctly.
• Session Logs: Login times and games played are recorded for security and support purposes.
• Cookie Information: To enhance page experience and remember your login.

03Purpose of Data Collection

FA99 only collects data for a reason. Every piece of information serves a specific purpose:

• Account Management: For account creation, login security, and password recovery.
• Payment Processing: To process deposits and withdrawals accurately.
• Age Verification: To prevent anyone under the age of 18 from accessing the platform.
• Fraud Prevention: To detect suspicious transactions and multiple accounts.
• Customer Support: To review your account history when assisting with any issues.
• Personalized Offers: To offer personalised promotions and game recommendations based on your preferences.
• Legal Obligations: Where we are legally required to disclose information to the relevant authorities.

04How Your Information Is Used

FA99 uses your information solely for the purposes listed below — it is never used for anything else:

Permitted Use

• Creating and managing your account.
• Processing deposit and withdrawal transactions.
• Sending security notifications (such as login alerts).
• To provide customer support and resolve issues.
• Sending promotional offers with your consent.
• To improve platform performance and user experience.

Prohibited Use

• Selling data to third parties.
• Sharing data with advertising companies.
• Sending marketing messages without your consent.
• Disclosing personal information on social media.

05Sharing Data with Third Parties

FA99 does not ordinarily share your information with any third party. However, limited data may be shared in certain specific circumstances:

Any data shared in the above cases is kept to the absolute minimum required. All service providers contracted by FA99 are bound to uphold the same privacy standards.

06Cookies & Tracking Technologies

FA99 uses cookies to enhance your experience. Cookies are small text files stored in your browser. FA99 uses the following types of cookies:

You can disable cookies through your browser settings. However, disabling essential cookies may affect certain site functionality.

07Data Retention Period

FA99 does not retain your data indefinitely. Once a specific purpose has been fulfilled or the data is no longer needed, it is deleted:

08Your Privacy Rights

As an FA99 member, you have certain rights over your own data. We respect these rights and are committed to helping you exercise them:

09Security Measures

FA99 applies industry-leading security standards to protect your data:

• TLS 1.3 / SSL 256-bit Encryption: All data transfers take place over encrypted channels. No outside party can intercept them.
• Two-Factor Authentication (2FA): Mobile OTP verification is required at login — your account stays secure even if your password is compromised.
• Firewall & DDoS Protection: Advanced firewall systems are active to protect against server attacks.
• Regular Security Scans: System vulnerabilities are tested multiple times a week.
• Payment data on separate servers: Sensitive payment information is stored on a separate, secure server.
• Staff Training: All FA99 staff are trained on privacy practices and bound by confidentiality agreements.

Please keep in mind, however — no one can guarantee 100% security on the internet. You should also take precautions: use a strong password, avoid clicking suspicious links, and never share your login credentials with anyone.

10Protection of Minors' Data

FA99 strictly prohibits account registration by anyone under 18. We do not knowingly collect personal data from minors.

If we discover that an account was created by a minor, it will be suspended immediately and all associated data will be deleted.

11Changes to the Privacy Policy

FA99 may update this Privacy Policy from time to time. In the event of any changes:

• Members will be notified of significant changes via email or SMS.
• The "Last Updated" date at the top of the page will be revised accordingly.
• Continued use of FA99 after any changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.

We recommend checking this page regularly so you are always aware of any updates or changes.

12Contact Us

For any questions about this Privacy Policy or any requests regarding your personal data, please contact FA99:

We will respond to your request within 30 business days. For urgent matters, reach out via live chat for a faster response.